CCSA
Charles County
Surgical Arts

⭐ Patient Reviews

See what our patients are saying about their experience

5.0
654 reviews
5 stars
639
4 stars
9
3 stars
1
2 stars
0
1 star
5
Jeannine Long

Jeannine Long

· 3 years ago · View on Google

I had a great experience at this office. From the minute I walked in the door the young lady that worked the front desk was very warm and friendly.. there was literally no wait. I was taken back even before I finished my paperwork. I had two assistant’s , Ian and Kim, during my visit. Both of them were very kind patient and upbeat. Any, and all questions were answered. Dr Mcelveen came in and as I was still finishing up my paperwork and hurrying he said that’s fine and he had markers and he was drawing and I noticed he was drawing pictures of teeth to use to educate me which I thought was a great touch. I wasn’t sure with my case because all my tooth pain had left, but I still had some swelling in my cheek and he explain to me how that would happen. I went to the office concerned about that and instead of just glossing over my concerns he gave me the time I needed to make a good decision. There are no stupid questions or silly concerns in this office ! He also told me that he may just extract the tooth and if I don’t have enough bone he would graft it and I would come back later, but if he felt I had enough he would continue on. I was awake during the procedure and honestly it hardly took any time at all. I wasn’t even sure if he had got the tooth out and we were done ! He was able to do the grafting, and the implant which he felt was a success. Afterword Kim gave me the postop paperwork and explained everything to me, and assured me that I could call if I had any questions. Well, I’m not that kind of person that keeps calling and asking questions but sure enough I had a couple questions so I did call and she was very sweet and assured me that I was no bother . They sent my prescriptions electronically so when my husband got to the pharmacy, everything was ready.If you were worried about the procedure and discomfort, I did not experience any discomfort at all you will feel a little bit when you get your numbing medication but other than that, I really didn’t even know what was going on! It was not a long dragged out uncomfortable procedure. Like I said, I wasn’t even sure he got the tooth out yet and he was done This morning. I did get a follow up call from Ian seeing how I was doing and was assured that anything I was experiencing was normal. I have a follow up in two weeks.. All I can say is if you have to have any extraction or implant surgery this is the crew to see they are very professional and make you feel like you are in the best hands!

Staff & Professionalism
John Allen

John Allen

· 3 years ago · View on Google

the whole facility from start to finish very professional . Doctor really good very nice and stands up to take care of the patient . I want to thank him personally in here for my own situation glad to see a Doctor who cares about his patients not just how much he can make !!!! i give them 5 stars plus 5 stars you have a great team of workers and a wonderful Dr!

Staff & Professionalism
jason sillers

jason sillers

· 3 years ago · View on Google

This is a great place for dental care. All the staff are very welcoming and the treatment areas are clean and spacious. They walk my wife and I throughout every detail in post surgery procedures.

Service Quality
Evelyn Wright

Evelyn Wright

· 3 years ago · View on Google

Blessed n Highly Favored

Blessed n Highly Favored

· 3 years ago · View on Google

The entire staff was awesome. They are not only very professional they are very supportive n sympathetic n on point with making sure u are informed and understood every procedure everyone communicates with each other so efficiently. They all on the same page concerning the patient.I have never met an entire staff and Dr so hsppy and very informative no matter wat questions I asked. Words cannot describe how amazing this experience was. I pray that God continue to bless them an expand their business in Maryland 💕💕💕💕🙏🏻🙏🏻🙏🏻🙏🏻.Thanks everyone

Service Quality
Ron Haynes

Ron Haynes

· 3 years ago · View on Google

Very professional. Office is immaculate. Of course Dr McKelveen knows his stuff and is very personable. Great experience so far. Zero negatives. My daughter went back for a follow up and they were great. I highly recommend this Dr. Office.

Service Quality
Terence Beaty

Terence Beaty

· 3 years ago · View on Google

Stephanie Redford

Stephanie Redford

· 3 years ago · View on Google

I went in today to get all four of my wisdom teeth pulled. I was nervous but the staff made me feel welcomed. I loved my visit and I highly recommend them😊

Staff & Professionalism
Thomas Curry

Thomas Curry

· 3 years ago · View on Google

Very friendly and professional staff. Would recommend Charles County Surgical Arts to family and friends

Staff & Professionalism
Steven Crumb

Steven Crumb

· 3 years ago · View on Google

Quality service from a staff full of professionals. They go the extra mile to make sure you are taken care of. Really grateful I was referred to them by a co-worker.

Service Quality
Leona Weber

Leona Weber

· 3 years ago · View on Google

Everyone was very friendly, and the doctor was very gentle

Staff & Professionalism
Donald Valentine

Donald Valentine

· 3 years ago · View on Google

An awesome staff and the doctor was fantastic! Very professional!

Staff & Professionalism
Petra Branthoover

Petra Branthoover

· 3 years ago · View on Google

Great staff! Very friendly and efficient. A bit of a wait to be seen but they were focused on another patient and that is sometimes what they need to do! Highly recommend.

Staff & Professionalism
Trosie Safety

Trosie Safety

· 3 years ago · View on Google

You guys are the absolute best! The epitome of compassion and professionalism. Cori, Ian and the Dr. all went above and beyond their call of duty to ensure my safety and comfort during such a very traumatic experience for me due to my fear of pain as a result of being traumatized from a previous experience 15 years ago. Ian and Cori even prayed with my husband and I, prior to my procedure. The Dr. sat with my husband and I and allowed me to weigh my options of sedation, vs local anesthesia. He Assured me that he would make my experience as painless as possible. He truly is a man of his word! After my surgical procedure, I felt no pain. They even expedited my pain meds with a local pharmacy as a result of my pharmacy not having said prescription for two days. I urge you to patronize them, you won’t be disappointed. I wish these professionals the very best in all of their endeavors. D. Brown

Service Quality
Maria Scott

Maria Scott

· 3 years ago · View on Google

Efficient and professional staff.

Staff & Professionalism
maxwell Gantt

maxwell Gantt

· 3 years ago · View on Google

From the professional reception I received coming in to the office was great. I will always remember this appointment, although I was here for extraction of a tooth, the doctor and staff made me feel comfortable the entire time. They also followed -up after the procedure I had. That was special to me. No question about it, I found great professionals to take care of my dental needs. Yes I traveled 40 minutes from Bowie Maryland and it was well worth the drive. Thank you all for serving with excellence!

Staff & Professionalism
William Henderson

William Henderson

· 3 years ago · View on Google

Great is the only word I can say. Thanks a lot!

Lashawn Cannon

Lashawn Cannon

· 3 years ago · View on Google

My heart is broken. I really tried to support my brother. It came down to to finance. I was told I only have to pay 2,000 for abstract of four wisdom teeth which I thought was expensive. When I could have payed 600 for but I want to support.Only to get a call saying I owe another 1,000.because my insurance did take. They need to make sure the insurance take before giving a price.😢

Results & Outcome
Keneisha Jones

Keneisha Jones

· 3 years ago · View on Google

They are the sweetest most patient people! I would recommend to everyone!!

Gwendolyn Coleman

Gwendolyn Coleman

· 3 years ago · View on Google

Excellent atmosphere, very professional staff, and they made sure that I was comfortable.

Staff & Professionalism
Jushi0

Jushi0

· 3 years ago · View on Google

Rebecca Barnett

Rebecca Barnett

· 3 years ago · View on Google

Very professional, exceptional customer service. The practice is spotless and state of the art. Highly recommend

Service Quality
Catina Parker

Catina Parker

· 3 years ago · View on Google

Awesome service. I was very relaxed during the procedure. The staff is very friendly and professional!

Staff & Professionalism
Kathy Tennyson

Kathy Tennyson

· 3 years ago · View on Google

Great staff. All were helpful, efficient and courteous. Dr. Mcelveen was great! He made sure I understood the procedure, answered all my questions and did a great job on the extraction. Absolutely painless process.

Service Quality
Alicia Dove

Alicia Dove

· 3 years ago · View on Google

I had an amazing experience! I was referred to Dr. McElveen by my dentist for a wisdom tooth extraction. I had all 4 removed at once and was scared to death. I appreciated the initial consultation and answering all questions and concerns. He was patient with me and I was able to schedule right away. The day of the procedure - I was so scared, but literally woke up and it was over. It definitely didn’t take long to do the procedure. I was in and out in less than 3 hours. Not to mention that his office is a few minutes from my home. I felt very comfortable and really appreciate him and the entire staff. If anyone needs a surgeon- he’s 1st on the list! Highly recommend! Thank you🙏🏽

Service Quality
jaylen smith

jaylen smith

· 3 years ago · View on Google

Absolutely amazing, fast and efficient.

Michael Arthur

Michael Arthur

· 3 years ago · View on Google

Quick easy and affordable for me!

Wait Time
Tiana

Tiana

· 3 years ago · View on Google

The staff there are so amazing

Staff & Professionalism
JoAnne Fitzpatrick

JoAnne Fitzpatrick

· 3 years ago · View on Google

Oscar Hightower

Oscar Hightower

· 3 years ago · View on Google

If your process is to have your patients wait/spend an hour in your facility then I would suggest that inform them in advance. My procedure was handled very well and professional, however the amount of time that I sat and waited was simply out of question. Will I use you again, yes I required, would I recommend you to others, yes I will.

Wait Time
Showing 510 of 654 reviews
Load More Reviews