CCSA
Charles County
Surgical Arts

⭐ Patient Reviews

See what our patients are saying about their experience

5.0
654 reviews
5 stars
639
4 stars
9
3 stars
1
2 stars
0
1 star
5
Trosie Safety

Trosie Safety

· 3 years ago · View on Google

You guys are the absolute best! The epitome of compassion and professionalism. Cori, Ian and the Dr. all went above and beyond their call of duty to ensure my safety and comfort during such a very traumatic experience for me due to my fear of pain as a result of being traumatized from a previous experience 15 years ago. Ian and Cori even prayed with my husband and I, prior to my procedure. The Dr. sat with my husband and I and allowed me to weigh my options of sedation, vs local anesthesia. He Assured me that he would make my experience as painless as possible. He truly is a man of his word! After my surgical procedure, I felt no pain. They even expedited my pain meds with a local pharmacy as a result of my pharmacy not having said prescription for two days. I urge you to patronize them, you won’t be disappointed. I wish these professionals the very best in all of their endeavors. D. Brown

Service Quality
Rebecca Barnett

Rebecca Barnett

· 3 years ago · View on Google

Very professional, exceptional customer service. The practice is spotless and state of the art. Highly recommend

Service Quality
Kathy Tennyson

Kathy Tennyson

· 3 years ago · View on Google

Great staff. All were helpful, efficient and courteous. Dr. Mcelveen was great! He made sure I understood the procedure, answered all my questions and did a great job on the extraction. Absolutely painless process.

Service Quality
Alicia Dove

Alicia Dove

· 3 years ago · View on Google

I had an amazing experience! I was referred to Dr. McElveen by my dentist for a wisdom tooth extraction. I had all 4 removed at once and was scared to death. I appreciated the initial consultation and answering all questions and concerns. He was patient with me and I was able to schedule right away. The day of the procedure - I was so scared, but literally woke up and it was over. It definitely didn’t take long to do the procedure. I was in and out in less than 3 hours. Not to mention that his office is a few minutes from my home. I felt very comfortable and really appreciate him and the entire staff. If anyone needs a surgeon- he’s 1st on the list! Highly recommend! Thank you🙏🏽

Service Quality
Randie Wynn

Randie Wynn

· 3 years ago · View on Google

I was nervous, but everyone there made me feel so comfortable. Their care was exceptional and my experience was nothing but good. Could not believe how quick and painless my extraction was. Highly recommend this place. 👌

Service Quality
Nico Scott

Nico Scott

· 3 years ago · View on Google

Dr. Jay and his staff are the absolute best. The procedure itself was painless due to me being sedated. Post recovery I experienced some pain but Dr. Jay was extremely hands on with accommodations and making sure that I received the necessary meds to help soothe the pain. Will certainly be returning for any future procedures.

Service Quality
Virginia Cappello

Virginia Cappello

· 3 years ago · View on Google

Had 4 extractions for implants. I opted to go to sleep and I was not a good patient..They reduce me to a twilight sleep and I cannot say enough about the outstanding care I received. I strongly recommend them and will use them for the rest of the work that needs to be done..if I could give 10 stars I would

Service Quality
Joe Ryan

Joe Ryan

· 3 years ago · View on Google

Absolutely excellent. The staff is exceptional, the facilities are beautiful, and the dentist is awesome. I couldn't have had a better experience or felt I was in better hands. Thank you so much!

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Alvin Fleet

Alvin Fleet

· 3 years ago · View on Google

Very good treatment

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James Fenwick

James Fenwick

· 3 years ago · View on Google

My experience was very nice everyone was very nice , understanding, and professional.

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Alba Beltran

Alba Beltran

· 3 years ago · View on Google

First Class Customer Service!! Doctor McElveen is amazing and top notch. The explanations of procedures, and the detailed information by his staff is SUPERB!! Highly recommend CCSA to everyone.

Service Quality
Nicole Stroman

Nicole Stroman

· 3 years ago · View on Google

A couple weeks ago, I received my first tooth implant. The overall experience was great and comforting. The front staff were very flexible and understanding with scheduling my procedure. The accountant for the office was very informational and patient as well. He walked me through the different payment plans with my insurance plan. The doctor who performed the procedure was very gentle and walked me through step by step what was going on. After the procedure, they informed me with everything that I needed to know to make sure the surgery went well after it was done. As well as, they called and check on how I was doing after the procedure. Anyone who's looking to get any mouth work done, I 100% recommend to come here. Thank you guys for your service! Hopefully I won't have to be back for any other mouth work💀 but if so, you guys will be on speed dial! ❤️

Service Quality
Jami Christian

Jami Christian

· 3 years ago · View on Google

I absolutely loved their service. They took very good care of my son and treated us like family.

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Shanae Way

Shanae Way

· 3 years ago · View on Google

I enjoyed my service at Charles County Oral Surgery. The staff was attentive and detailed during every part of my procedure. Their instructions for home care were detailed and they did a follow up check in to ensure I was healing well before my follow up appt. I highly recommend their services.

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Michael THOMAS

Michael THOMAS

· 3 years ago · View on Google

The best tooth extraction experience I can imagine. It was brief and free of discomfort!

Service Quality
Richard Smith

Richard Smith

· 3 years ago · View on Google

Wonderful Dental experience. Staff was completely friendly and knowledgeable. Dentist were amazing no pain!!! I will recommend to anyone I know in need of service.

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Eugene Martin

Eugene Martin

· 3 years ago · View on Google

Great experience and excellent service. Would recommend to any and every one

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Shanicka Penn

Shanicka Penn

· 3 years ago · View on Google

After years of putting off getting my wisdom teeth pulled, I finally trusted Charles County Surgical Arts. I’m glad I did. They are professional, polite, clean and very informative of the process for anyone who is hesitant. I also received same day treatment on the day of my consultation. They followed up with me by phone to make sure I was doing well after the procedure. I recommend them if you’re looking to have oral surgery. Thank you for taking great care of your patients!

Service Quality
Karen Johnson

Karen Johnson

· 3 years ago · View on Google

Extremely polite and responsive when I called to make an appointment. Very accommodating regarding dates and times. I had extensive surgery done and when it was over I was shocked, I had to ask if it (the procedure) was really over. I heard everything and felt nothing. My prescriptions were ready at my pharmacy when I left there. I was provided detailed instructions for home care and they even followed up with a phone call to see how I was doing. I highly recommend them. It’s a family affair!

Service Quality
Sharita Page

Sharita Page

· 3 years ago · View on Google

I was referred to CCSA by my dentist to receive treatment for an emergency extraction and I have to say the service they provided was 5 Stars! The overall atmosphere of the office is clean and organized, the front office staff are friendly and provide a smile under their masks! The Financial plans are easy to follow and they work with you on all financial options that our insurances may not cover in order to get the services you need. Lastly, the oral surgeon gave good vibes and explained my procedure options and protocols during our consult, so I was well aware and prepared for surgery day. Also, I don’t who’s in charge of the playlist but they had me moving and grooving while I waited. Highly recommended for your oral surgery needs!

Service Quality
Robin Justice

Robin Justice

· 3 years ago · View on Google

Dr. John McElveen and his staff were all amazing. Very knowledgeable and caring. The office is beautiful. I could not have ask for a better experience. Thank you.

Service Quality
Gregory Brady

Gregory Brady

· 3 years ago · View on Google

This experience was wonderful as a person nervous around dental work they made me feel comfortable relaxed explained clearly what I needed and didn't pressure anything. I really appreciate the service.

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anthony williams

anthony williams

· 3 years ago · View on Google

Wonderful experience

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Danica Murphy

Danica Murphy

· 3 years ago · View on Google

I can not say enough good things about the doctor and staff here. It was an excellent experience from the first phone call until the moment we walked out of the office after my son's procedure. Everyone made my son and myself feel so comfortable and they did everything to calm our fears. I would highly recommend this practice!

Service Quality
Tanner Wyant

Tanner Wyant

· 3 years ago · View on Google

Reception was fast and prompt. I was getting all four of my wisdom teeth removed and I did not get put under. The actual procedure was quick but by no means rushed. Staff made sure I was numb and paid attention when I tried to tell them if I wasn’t numb. Overall a very positive experience.

Service Quality
Monique Redman

Monique Redman

· 3 years ago · View on Google

Friendly people, nice office, curtesy call after the surgery, and in and out post-op appointment. I don’t care for the dentist in general, but it was a pleasant experience overall and would definitely go back, if needed.

Service Quality
Gina Carter

Gina Carter

· 3 years ago · View on Google

The whole process was very professional-from my first visit to my follow up session. The actual procedure was very quick and I healed very quickly with less pain. The inside of this dental office is very comforting and makes the process less stressful. Thanks again!

Service Quality
Cecelia King

Cecelia King

· 3 years ago · View on Google

We had an amazing experience here at CCSA! My son had surgery for the first time. I was nervous about the idea. After the initial consultation, I felt he was in great hands. Dr. McElveen and his staff were extremely knowledgeable, professional and polite! Thank you for taking good care of my baby! 🥰

Service Quality
cheatertay

cheatertay

· 3 years ago · View on Google

Had a great experience with this establishment. Great customer service and overall a good experience for an emergency tooth extraction. Got me out of pain quickly and showed empathy and passion for me. Overall great experience, highly recommend!

Service Quality
Kathy Monaghan

Kathy Monaghan

· 3 years ago · View on Google

Dr. McElveen is a very competent and caring oral surgeon. My procedure was taken care of very quickly with no problems or complications. The staff are friendly and efficient, and I appreciated that a staff member would pop in every few minutes to update me as I waited for the procedure. Beautiful offices - all in all, a very pleasant experience.

Service Quality
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